Active vs. Passive
Now, imagine that you intend to set up automatic issue resolution on your hosts in addition to monitoring. The simplest example with Windows services would be configuring the items and triggers to check the health of specific services. But before notifying users about a Windows service that has stopped, you want to try to restart it automatically.
This is possible with remote commands. You can learn more about setting up remote commands by watching the video Zabbix Email Notifications And Actions. In the front end, open Configuration > Actions > Steps > Remote Command. Then enter the following CMD command:
Each time the trigger fires, the Zabbix agent will try to start the service. If it fails to do so, then a notification will be sent. But this remote command will only work with the Zabbix agent in the passive mode.